Effective 30 August 2026. These terms are intended for business customers. Nothing in them excludes any right or liability that cannot lawfully be excluded. If you contract as a consumer, your mandatory statutory rights continue to apply.
1. Parties and contract
These terms govern services supplied by Investment Tribe Limited, trading as Tribe Tech ("Tribe Tech", "we", "us"), to the person or business ordering the services ("client", "you").
A contract is formed when Tribe Tech accepts your order or proposal, confirms the project in writing, or begins work at your request. The contract consists of any signed proposal or statement of work, the accepted order, the agreed project brief and these terms. A signed statement of work takes priority if there is a conflict.
2. The £5,000+ website offer
For an eligible project accepted by Tribe Tech, we will design and build the agreed simple brochure website without an upfront build fee when the client takes Tribe Tech's managed hosting subscription at £289 plus VAT per month.
- Tribe Tech's standard project value for the website build supplied under this offer is at least £5,000. This is a statement of our standard build value, not a cash payment, rebate, guaranteed resale value or promise that every third party would charge the same amount.
- The offer covers only the brochure-site scope agreed in writing before work starts. Ecommerce, membership areas, web applications, bespoke databases, complex integrations, extensive migrations, paid assets and third-party services are excluded unless expressly included.
- "£0 upfront" applies to the agreed website build fee only. Managed hosting, VAT, domain names, third-party charges and any additional services remain payable.
- The offer is subject to Tribe Tech accepting the brief and confirming that the requested project fits the package. If we decline before supplying services, we will refund amounts paid for services not provided.
3. Delivery, feedback and changes
The first website draft will be delivered within six hours after Tribe Tech has received the completed project brief, usable final content, required brand assets, access credentials and any other information reasonably needed to begin. This timing applies to the first draft, not final approval, launch or third-party review.
The six-hour delivery window begins only when the materials and access reasonably required to start are complete. Any delay in client materials, access, decisions or feedback pauses the delivery timetable.
Unlimited design revisions and content amendments are included while the managed plan remains active, provided they stay within the agreed brochure-website scope. A new direction, new functionality, complex integrations, substantial scope expansion or third-party costs may be scheduled and quoted separately.
The managed plan includes ongoing design revisions, content amendments, monthly SEO care, analytics, maintenance and republishing within the agreed brochure-website scope. New functionality, complex integrations, additional domains, extensive migrations and substantial scope changes are quoted separately.
4. Client responsibilities
The client must provide timely, accurate and complete instructions, content, feedback, approvals and access. The client is responsible for checking the draft and final website, including names, prices, claims, contact details, functionality and legal notices, before approving launch.
- You confirm that you own or have permission to use everything supplied to Tribe Tech, including text, images, video, logos, data, fonts and other materials.
- You are responsible for the legality, accuracy and regulatory compliance of your business, products, services, content and instructions.
- You must keep credentials secure, maintain suitable internal copies of important content and notify Tribe Tech promptly of suspected misuse or security issues.
- Tribe Tech may rely on approvals and instructions given by the client's nominated contacts.
5. Domains and third-party services
The client is responsible for purchasing, owning, renewing and keeping control of its domain name. Tribe Tech can purchase or administer a domain on the client's behalf if agreed, provided the client pays the registration, renewal, transfer and administration costs. Where reasonably possible, the domain will be registered using the client's details.
The client is responsible for confirming that a chosen domain, trading name and supplied material do not infringe third-party rights. Tribe Tech is not responsible for a domain becoming unavailable, expiring or being suspended to the extent caused by client delay, inaccurate client details, non-payment or a domain registrar's decision.
Cloudflare, registrars, payment providers, plugins, fonts, stock libraries, analytics tools, APIs and other third-party services operate under their own terms, pricing and availability. Tribe Tech does not control them and may replace or remove a third-party service if it becomes unavailable, insecure, unlawful or commercially unreasonable.
6. Hosting, fees and payment
Managed hosting is £289 plus VAT per month and renews monthly until cancelled in accordance with the subscription and these terms. The billing start date and renewal date are those shown at checkout or confirmed in writing by Tribe Tech.
Fees are payable in advance and without deduction or set-off. Third-party costs and additional work are payable as separately agreed. Tribe Tech may pause work or suspend hosting on reasonable notice if an invoice or subscription payment is overdue.
Tribe Tech will use reasonable care and skill in providing hosting and maintenance, but does not promise uninterrupted or error-free availability. Planned maintenance, urgent security work, internet failures, cyber incidents, third-party outages and events outside reasonable control may affect service. Tribe Tech may take proportionate steps to protect the website, infrastructure, users or third parties.
7. Intellectual property
The client retains ownership of material it supplies. Tribe Tech and its licensors retain ownership of pre-existing tools, methods, templates, libraries, reusable components, know-how and third-party material.
Unless a statement of work says otherwise, once all amounts due for the relevant work have been paid, the client may use the final bespoke website content and visual assets created specifically for its business. This does not transfer Tribe Tech's reusable technology or third-party rights. Source files, exports, migrations, platform transfers and handover assistance are not included unless agreed and may involve additional fees or provider restrictions.
Tribe Tech may identify the client and display non-confidential work in its portfolio and awards submissions after public launch, unless the client asks us in writing not to do so.
Website attribution and portfolio links. Unless Tribe Tech agrees otherwise in writing, the client grants Tribe Tech a non-exclusive, royalty-free right, for as long as the website is hosted or otherwise publicly available, to: (a) include a discreet footer credit on the client website, such as “Site made by Tribe Tech”, “Made by Tribe Tech” or equivalent, with a link to Tribe Tech’s website; and (b) identify the client and project on Tribe Tech’s website, portfolio, case studies and marketing, including a backlink from Tribe Tech’s website to the client website. The client acknowledges that these links may support discoverability and SEO, but Tribe Tech does not guarantee any search ranking or SEO outcome. Tribe Tech may reasonably update the wording, presentation or destination of the credit or links.
8. Compliance, privacy and results
Unless expressly included in writing, Tribe Tech does not provide legal, tax, regulatory or financial advice. The client is responsible for obtaining appropriate professional advice and for its privacy notice, cookie consent, accessibility duties, consumer information, sector rules and marketing claims. Tribe Tech can assist with implementation when separately scoped.
Tribe Tech will perform the services with reasonable care and skill. We do not guarantee a particular search ranking, AI citation, traffic level, sales result, regulatory outcome, platform approval, conversion rate or complete freedom from every defect or security threat.
9. Liability
Nothing in the contract excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, wilful misconduct, or any other liability that cannot lawfully be excluded or limited.
Subject to that paragraph, Tribe Tech is not liable for indirect or consequential loss, or for loss of profit, revenue, anticipated savings, opportunity, goodwill, business or data. Tribe Tech is not liable to the extent loss results from client content, instructions, delay, approval, misuse, failure to maintain access or backups, a third-party service, or an event outside Tribe Tech's reasonable control.
Subject to applicable law, Tribe Tech's total aggregate liability arising from or connected with the contract is limited to the total fees paid by the client to Tribe Tech under that contract during the 12 months immediately before the event giving rise to the claim.
The client will indemnify Tribe Tech against reasonable third-party claims, losses and costs arising from material supplied by the client, infringement of third-party rights, unlawful client activity or the client's material breach of these terms, except to the extent caused by Tribe Tech's own breach.
10. Cancellation, suspension and termination
The client may cancel the monthly subscription using any cancellation method made available by Revolut, where available, or by giving Tribe Tech written notice before the next renewal. Cancellation normally takes effect at the end of the current paid billing period. Amounts already due are not refundable except where required by law or expressly agreed.
Tribe Tech may suspend or terminate services if payment is overdue, the client materially breaches the contract, continued service creates a security or legal risk, or a third-party provider prevents delivery. Where reasonably practical, Tribe Tech will give notice and an opportunity to remedy the issue.
When hosting ends, the website may be taken offline. Domain ownership remains with the registered owner. Any export, migration, transfer, archive retrieval or handover work is subject to platform capability and may be quoted separately. The client should request any available handover before the service ends.
Immediate removal following cancellation. Notwithstanding any other provision in these terms, if the managed hosting subscription is cancelled, terminated, expires or otherwise ceases for any reason, Tribe Tech reserves the right to suspend hosting and take the website offline immediately from the point the cancellation is received or processed, including before the end of any current billing period, unless Tribe Tech confirms otherwise in writing. Cancellation does not entitle the client to continued hosting, an export, migration, transfer or handover. Any available export, migration, transfer, archive retrieval or handover must be agreed separately and may incur additional fees. The client should request and obtain any agreed handover before cancelling. Tribe Tech is not liable for loss arising solely from the website being taken offline in accordance with this clause, except to the extent liability cannot lawfully be excluded.
11. General
Each party will protect the other's confidential information and use it only to deliver or receive the services, except where disclosure is required by law. Personal data will be handled under applicable data protection law and the relevant privacy notice.
Neither party is liable for delay caused by events outside its reasonable control. The client may not assign the contract without Tribe Tech's written consent. If any provision is invalid, the remaining provisions continue. A delay in enforcing a right is not a waiver.
Tribe Tech may update these terms for future orders or renewals. A material change affecting an existing service will be notified reasonably in advance where required. No variation to an agreed project is binding unless confirmed in writing.
The contract is governed by Scots law and the Scottish courts have exclusive jurisdiction, subject to any mandatory rights a consumer may have in their home jurisdiction.
Questions or formal notices may be sent using the contact method shown on the Tribe Tech website or by writing to the registered office above.